The Playbook · Free download

Cities are sitting on demand.

How Cities Create, Celebrate, and Convert Culture Into Merchandise

A working playbook for municipalities, airports, transit agencies, and the teams that build with them — how city merchandise gets made, who gets paid, and why most programs leave the money and the meaning on the table.

What's inside
01

The demand is already there

Why residents and visitors are buying city identity with or without the city — and what it costs to stay out of the market.

02

What other cities got right

Programs that worked, programs that sold out their own culture, and the difference between the two.

03

The principles

Be Iconic. Be Global. Be Transparent. The standards a city merchandise program has to meet before it ships.

04

Seven ways the City wins with merch

The revenue mechanisms — licensing royalties, artist royalties, sponsor underwrite, and the splits that keep creators paid.

05

Building it without the waste

On-demand and preorder models, recycled-fiber sourcing, and how to make claims you can actually substantiate.

06

The roadmap

How to start small, prove it on one moment, and build a calendar instead of a one-off.

Cases examined
World Cup Atlanta Jay-Z × Yankee Stadium Residency Knicks Championship Parade MARTA LA Olympics
The culture is never for sale. Only the merchandise is.
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